Bag Charm

Order Processing

Allow up to 3-5 business days for your order to be processed.

Estimated Delivery Time by Destination:

Country / Business Days

United States: 5 to 10

Rest of World: 5 to 20

Note:

Business days are Monday to Friday, excluding legal public holidays.

Returns

Please make sure to send back all returns within thirty (30) days of the purchase date. Returned items must be in new, unused condition with all original tags and labels attached.

Return Process

To initiate a return, please contact our customer service at yinaosilver@gmail.com for the return address. Securely pack the item in its original packaging and include any relevant information, such as the order number or a copy of the receipt, to help us verify your purchase. Once your package is prepared, mail it to the provided address.